Getting started
The mental model, your first hour, and the setup checklist.
Devices & network
Connecting devices, services and keeping the network healthy.
Plans & pricing
Packaging what you sell — speeds, validity, caps and price.
Payments
Mobile money, cards and manual payments — money in, customer online.
Vouchers & agents
Prepaid codes, counter sales and people who sell for you.
Customers
Accounts, plan changes, extensions — and getting people back online.
The customer portal
The branded page your customers see — buying, reconnecting, self-service.
Your account & billing
How AccessCore charges you, the wallet, and staying in control.
Troubleshooting
When something's off — find it, fix it, move on.
On the way
“A customer says they paid but aren't online”
“My device shows Awaiting connection”
“Payments stopped confirming”
Start here
The same order as the setup guide on your dashboard
1Understand the piecesWorkspace, devices, plans, customers, vouchers — in five minutes.
2Connect a deviceOne paste, then a guided wizard. Safe and reversible.
3Create a planDecide what you sell — speed, validity and price.
4Activate paymentsMobile money, card or manual — customers pay, then they're online.