/* ═══════════ AccessCore Help Center — design tokens shared with marketing site / product DS v4 ═══════════ */
:root{
  --night:#140e10; --night-2:#1c1417; --night-3:#241a1e;
  --night-line:rgba(255,255,255,.08); --night-line-2:rgba(255,255,255,.15);
  --night-ink:#f2ecee; --night-ink-2:#b3a8ac; --night-ink-3:#7d7276;

  --brand:#7a142e; --brand-bright:#9f2141; --brand-hi:#c2325a;
  --brand-glow:rgba(194,50,90,.30); --rose:#e88aa5;
  --brand-soft:rgba(122,20,46,.08);

  --cream:#f7f2f2; --surface:#ffffff; --surface-2:#faf6f6;
  --line:#eee7e7; --line-2:#e5dcdc;
  --ink:#1c1417; --ink-2:#5b555a; --ink-3:#8a8288;

  --green:#1faf6e; --green-soft:#e6f7ef; --amber:#e0921f; --amber-soft:#fdf3e3;
  --blue:#3b6fe0; --blue-soft:#e9effc; --violet:#7c5cdb;

  --r:16px; --r-2:12px; --r-3:9px;
  --shadow-md:0 2px 6px rgba(28,20,23,.05), 0 10px 28px rgba(28,20,23,.06);
  --shadow-lg:0 10px 34px rgba(28,20,23,.10);
  --font:'Inter',-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;
  --mono:'JetBrains Mono',ui-monospace,monospace;
  --ease:cubic-bezier(.16,1,.3,1);
}
*{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth}
body{background:var(--cream);color:var(--ink);font-family:var(--font);font-size:16px;line-height:1.65;-webkit-font-smoothing:antialiased;overflow-x:hidden}
::selection{background:var(--brand-bright);color:#fff}
a{color:inherit;text-decoration:none}
img{max-width:100%;height:auto;display:block}
button,input{font-family:inherit}
.wrap{max-width:1152px;margin:0 auto;padding:0 24px}
:focus-visible{outline:2px solid var(--brand-hi);outline-offset:3px;border-radius:4px}

/* ── top nav (dark, matches marketing site) ── */
.nav{position:fixed;top:0;left:0;right:0;z-index:100;backdrop-filter:blur(18px);-webkit-backdrop-filter:blur(18px);background:rgba(20,14,16,.85);border-bottom:1px solid var(--night-line);color:var(--night-ink)}
.nav-in{max-width:1152px;margin:0 auto;padding:0 24px;height:64px;display:flex;align-items:center;gap:16px}
.logo{display:flex;align-items:center;gap:10px;font-weight:700;font-size:17px;letter-spacing:-.02em;flex:none}
.logo b{font-weight:700}.logo b span{color:var(--rose)}
.logo-mark{width:28px;height:28px;border-radius:8px;background:linear-gradient(135deg,var(--brand-hi),var(--brand) 90%);display:grid;place-items:center;font-size:14px;font-weight:800;color:#fff;box-shadow:0 4px 14px -2px var(--brand-glow)}
.nav-tag{font-size:13px;color:var(--night-ink-3);border-left:1px solid var(--night-line-2);padding-left:14px;margin-left:-2px;white-space:nowrap}
.nav-cta{margin-left:auto;display:flex;align-items:center;gap:18px}
.nav-cta .navlink{font-size:14px;color:var(--night-ink-2);white-space:nowrap;transition:color .15s}
.nav-cta .navlink:hover{color:var(--night-ink)}
.btn{display:inline-flex;align-items:center;gap:8px;font-size:14px;font-weight:600;padding:9px 18px;border-radius:11px;transition:transform .2s var(--ease),box-shadow .2s var(--ease);cursor:pointer;letter-spacing:-.01em;border:0;white-space:nowrap}
.btn-brand{background:linear-gradient(180deg,var(--brand-hi),var(--brand-bright));color:#fff;box-shadow:0 0 0 1px rgba(255,255,255,.12) inset,0 1px 0 rgba(255,255,255,.18) inset,0 8px 28px -8px var(--brand-glow)}
.btn-brand:hover{transform:translateY(-1px)}
.arr{transition:transform .2s var(--ease)}
.btn:hover .arr{transform:translateX(3px)}
@media(max-width:640px){.nav-tag{display:none}.nav-cta .navlink{display:none}}

/* ── index hero ── */
.kb-hero{position:relative;background:var(--night);color:var(--night-ink);padding:140px 0 96px;overflow:hidden;text-align:center}
.kb-hero .glow{position:absolute;top:-260px;left:50%;transform:translateX(-50%);width:1100px;height:640px;background:radial-gradient(ellipse at center,rgba(159,33,65,.22),transparent 62%);pointer-events:none}
.kb-hero .grid{position:absolute;inset:0;background-image:linear-gradient(rgba(255,255,255,.025) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.025) 1px,transparent 1px);background-size:56px 56px;mask-image:radial-gradient(ellipse 72% 62% at 50% 0%,#000 32%,transparent 80%);-webkit-mask-image:radial-gradient(ellipse 72% 62% at 50% 0%,#000 32%,transparent 80%);pointer-events:none}
.kb-hero .in{position:relative;max-width:760px;margin:0 auto;padding:0 24px}
.kb-hero .eyebrow-d{font-size:12px;font-weight:700;letter-spacing:.16em;text-transform:uppercase;color:var(--rose);margin-bottom:16px}
.kb-hero h1{font-size:clamp(32px,4.6vw,52px);line-height:1.06;letter-spacing:-.03em;font-weight:800}
.kb-hero h1 .grad{background:linear-gradient(98deg,#f2ecee 25%,var(--rose) 62%,var(--brand-hi));-webkit-background-clip:text;background-clip:text;color:transparent}
.kb-hero .sub{color:var(--night-ink-2);font-size:clamp(15.5px,1.6vw,18px);margin:18px auto 34px;max-width:560px}

/* search */
.search{position:relative;max-width:600px;margin:0 auto}
.search input{width:100%;height:56px;border-radius:14px;border:1px solid var(--night-line-2);background:rgba(255,255,255,.06);color:var(--night-ink);font-size:16px;padding:0 52px;transition:border-color .2s,background .2s,box-shadow .2s}
.search input::placeholder{color:var(--night-ink-3)}
.search input:focus{outline:none;border-color:var(--brand-hi);background:rgba(255,255,255,.09);box-shadow:0 0 0 4px rgba(194,50,90,.18)}
.search .s-ico{position:absolute;left:18px;top:50%;transform:translateY(-50%);color:var(--night-ink-3);pointer-events:none}
.search .s-kbd{position:absolute;right:14px;top:50%;transform:translateY(-50%);font-family:var(--mono);font-size:11px;color:var(--night-ink-3);border:1px solid var(--night-line-2);border-radius:6px;padding:3px 7px}
@media(max-width:640px){.search .s-kbd{display:none}}
.hero-hints{margin-top:18px;font-size:13.5px;color:var(--night-ink-3);display:flex;gap:8px 10px;justify-content:center;flex-wrap:wrap;align-items:center}
.hero-hints a{border:1px solid var(--night-line-2);border-radius:99px;padding:5px 13px;color:var(--night-ink-2);transition:border-color .15s,color .15s;background:rgba(255,255,255,.025)}
.hero-hints a:hover{border-color:rgba(255,255,255,.3);color:var(--night-ink)}

/* ── search results panel ── */
.results{display:none;max-width:640px;margin:-46px auto 0;position:relative;z-index:5;padding:0 24px}
.results.on{display:block}
.results-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow-lg);overflow:hidden}
.results-card .r-head{font-size:12.5px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);padding:14px 20px 6px}
.results-card a{display:block;padding:13px 20px;border-top:1px solid var(--line);transition:background .12s}
.results-card a:first-of-type{border-top:0}
.results-card a:hover{background:var(--surface-2)}
.results-card a b{display:block;font-size:15px;letter-spacing:-.01em;color:var(--ink)}
.results-card a span{font-size:13.5px;color:var(--ink-2)}
.results-card a i{font-style:normal;font-size:12px;color:var(--brand-bright);font-weight:600}
.r-empty{padding:34px 24px;text-align:center}
.r-empty .big{font-size:30px;margin-bottom:8px}
.r-empty b{display:block;font-size:16px;color:var(--ink);margin-bottom:5px;letter-spacing:-.01em}
.r-empty p{font-size:14px;color:var(--ink-2);max-width:380px;margin:0 auto}
.r-empty a{color:var(--brand-bright);font-weight:600}

/* ── category grid ── */
.cats{padding:72px 0 30px}
.cats.dimmed,.popular.dimmed{opacity:.35;pointer-events:none;filter:saturate(.6)}
.cat-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}
@media(max-width:960px){.cat-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:620px){.cat-grid{grid-template-columns:1fr}}
.cat{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:26px 26px 20px;box-shadow:var(--shadow-md);transition:transform .25s var(--ease),box-shadow .25s var(--ease),border-color .25s;display:flex;flex-direction:column;scroll-margin-top:90px}
.cat:hover{transform:translateY(-3px);box-shadow:var(--shadow-lg);border-color:var(--line-2)}
.cat-ico{width:42px;height:42px;border-radius:12px;background:var(--brand-soft);color:var(--brand-bright);display:grid;place-items:center;margin-bottom:16px}
.cat h2{font-size:18px;font-weight:700;letter-spacing:-.015em;margin-bottom:5px}
.cat .desc{font-size:14px;color:var(--ink-2);margin-bottom:16px}
.cat ul{list-style:none;margin-top:auto}
.cat li{border-top:1px solid var(--line)}
.cat li a{display:flex;align-items:center;gap:9px;padding:11px 2px;font-size:14.5px;color:var(--ink);transition:color .12s}
.cat li a:hover{color:var(--brand-bright)}
.cat li a svg{flex:none;color:var(--ink-3);transition:transform .2s var(--ease),color .12s}
.cat li a:hover svg{transform:translateX(2px);color:var(--brand-bright)}
.cat .soon{border-top:1px solid var(--line);padding:14px 2px 4px;font-size:13.5px;color:var(--ink-3)}
.cat .soon b{display:inline-flex;align-items:center;gap:6px;font-size:11px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:var(--amber);background:var(--amber-soft);border-radius:99px;padding:3px 10px;margin-bottom:8px}
.cat .soon span{display:block;padding:2px 0}

/* ── popular strip ── */
.popular{padding:20px 0 90px}
.pop-head{display:flex;align-items:baseline;gap:14px;margin-bottom:18px}
.pop-head h2{font-size:20px;font-weight:800;letter-spacing:-.02em}
.pop-head span{font-size:13.5px;color:var(--ink-3)}
.pop-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}
@media(max-width:760px){.pop-grid{grid-template-columns:1fr}}
.pop{display:flex;gap:14px;align-items:flex-start;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-2);padding:16px 18px;box-shadow:var(--shadow-md);transition:transform .2s var(--ease),box-shadow .2s var(--ease)}
.pop:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}
.pop .n{flex:none;width:30px;height:30px;border-radius:9px;background:var(--brand-soft);color:var(--brand-bright);display:grid;place-items:center;font-weight:700;font-size:13.5px}
.pop b{display:block;font-size:15px;letter-spacing:-.01em}
.pop span{font-size:13.5px;color:var(--ink-2)}

/* ── article page ── */
.art-main{padding:110px 0 80px}
.art-cols{max-width:820px;margin:0 auto;padding:0 24px}
.crumbs{display:flex;align-items:center;gap:9px;font-size:13.5px;color:var(--ink-3);margin-bottom:26px;flex-wrap:wrap}
.crumbs a{color:var(--ink-2);transition:color .12s}
.crumbs a:hover{color:var(--brand-bright)}
.crumbs .sep{color:var(--line-2)}
.art-head h1{font-size:clamp(28px,3.6vw,40px);line-height:1.12;letter-spacing:-.026em;font-weight:800}
.who{display:flex;gap:10px;align-items:flex-start;margin:18px 0 0;background:var(--surface);border:1px solid var(--line);border-left:3px solid var(--brand-bright);border-radius:var(--r-3);padding:13px 16px;font-size:14.5px;color:var(--ink-2)}
.who svg{flex:none;color:var(--brand-bright);margin-top:2px}
.who b{color:var(--ink);font-weight:600}
.art-body{margin-top:34px}
.art-body>p{margin:0 0 18px;color:var(--ink-2);font-size:16.5px}
.art-body>p b,.art-body li b{color:var(--ink);font-weight:600}
.art-body .intro{font-size:17.5px;color:var(--ink);line-height:1.6}
.art-body h2{font-size:22px;font-weight:800;letter-spacing:-.02em;margin:44px 0 14px;padding-top:26px;border-top:1px solid var(--line)}
.art-body h3{font-size:17px;font-weight:700;letter-spacing:-.015em;margin:26px 0 10px}

/* on-screen UI labels */
.ui{display:inline-block;font-size:.86em;font-weight:600;color:var(--ink);background:var(--surface);border:1px solid var(--line-2);border-bottom-width:2px;border-radius:7px;padding:1px 8px;white-space:nowrap}
.art-body code,.mono{font-family:var(--mono);font-size:.88em;background:var(--surface);border:1px solid var(--line);border-radius:6px;padding:1px 6px;color:var(--brand)}

/* numbered steps */
.steps{list-style:none;counter-reset:step;margin:10px 0 22px}
.steps>li{counter-increment:step;position:relative;padding:0 0 22px 52px}
.steps>li::before{content:counter(step);position:absolute;left:0;top:0;width:32px;height:32px;border-radius:10px;background:linear-gradient(180deg,var(--brand-hi),var(--brand-bright));color:#fff;font-weight:700;font-size:14.5px;display:grid;place-items:center;box-shadow:0 4px 12px -3px var(--brand-glow)}
.steps>li::after{content:"";position:absolute;left:15.5px;top:38px;bottom:6px;width:1.5px;background:var(--line-2)}
.steps>li:last-child{padding-bottom:4px}
.steps>li:last-child::after{display:none}
.steps>li>b{display:block;font-size:16px;letter-spacing:-.01em;color:var(--ink);padding-top:4px;margin-bottom:4px}
.steps>li>p{font-size:15px;color:var(--ink-2);margin:0 0 6px}
.steps .sub{list-style:disc;margin:8px 0 4px 18px;font-size:14.5px;color:var(--ink-2)}
.steps .sub li{padding:2.5px 0}

/* callouts */
.callout{display:flex;gap:12px;border-radius:var(--r-2);padding:15px 17px;margin:20px 0;font-size:14.5px;line-height:1.6;border:1px solid}
.callout svg{flex:none;margin-top:2px}
.callout p{margin:0;color:inherit}
.callout b{font-weight:700}
.callout.note{background:var(--blue-soft);border-color:#d7e2f8;color:#2c4d9c}
.callout.tip{background:var(--brand-soft);border-color:#f0dde2;color:var(--brand)}
.callout.warn{background:var(--amber-soft);border-color:#f5e3c2;color:#8a5a12}

/* success card */
.success{background:var(--green-soft);border:1px solid #cdeeda;border-radius:var(--r);padding:24px 26px;margin:40px 0 8px}
.success h2{display:flex;align-items:center;gap:10px;font-size:18px;font-weight:800;letter-spacing:-.015em;border:0;margin:0 0 12px;padding:0;color:#116b43}
.success h2 .ok{width:26px;height:26px;border-radius:50%;background:var(--green);color:#fff;display:grid;place-items:center;flex:none}
.success ul{list-style:none}
.success li{position:relative;padding:5px 0 5px 26px;font-size:15px;color:#155e3f}
.success li::before{content:"✓";position:absolute;left:2px;color:var(--green);font-weight:800}

/* related */
.related{margin-top:52px;padding-top:30px;border-top:1px solid var(--line)}
.related h2{font-size:19px;font-weight:800;letter-spacing:-.02em;margin-bottom:16px}
.rel-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}
@media(max-width:640px){.rel-grid{grid-template-columns:1fr}}
.rel{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-2);padding:16px 18px;box-shadow:var(--shadow-md);transition:transform .2s var(--ease),box-shadow .2s var(--ease),border-color .2s}
.rel:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}
.rel i{font-style:normal;font-size:11.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--brand-bright)}
.rel b{display:block;font-size:15px;letter-spacing:-.01em;margin:4px 0 3px}
.rel span{font-size:13.5px;color:var(--ink-2)}

/* was this helpful */
.helpful{margin-top:44px;text-align:center;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:26px;box-shadow:var(--shadow-md)}
.helpful b{font-size:15.5px;letter-spacing:-.01em}
.helpful p{font-size:14px;color:var(--ink-2);margin-top:6px}
.helpful a{color:var(--brand-bright);font-weight:600}

/* ── footer (dark, slim, matches marketing) ── */
.foot{background:var(--night);border-top:1px solid var(--night-line);padding:44px 0;color:var(--night-ink-3);font-size:13.5px;margin-top:0}
.foot .f-in{max-width:1152px;margin:0 auto;padding:0 24px;display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}
.foot .logo{color:var(--night-ink);font-size:15px}
.foot .logo-mark{width:24px;height:24px;font-size:12px;border-radius:7px}
.foot .f-links{display:flex;gap:22px;flex-wrap:wrap}
.foot a{transition:color .15s}
.foot a:hover{color:var(--night-ink)}

/* ── Embedded product tours ─────────────────────────────── */
.kb-tour{margin:30px 0 4px}
.kb-tour iframe{display:block;width:100%;aspect-ratio:16/9;border:0;border-radius:18px;background:#100a0c;box-shadow:0 18px 48px -18px rgba(42,23,29,.35)}
.kb-tour figcaption{margin-top:10px;font-size:13.5px;color:var(--ink-3)}